We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).
About Pharmacy First
We can provide you the same treatments you would get from a GP.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.
Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.
Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.
If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
This will help them recommend treatments and medicines that will work for you.
- Your medical history.
- If you're experiencing any other types of illness.
Conditions we can treat
EaracheEar pain in children and adults assessed by a pharmacist, with antibiotics supplied where they are needed.
ImpetigoA contagious skin infection that usually clears in 7 to 10 days once treated. Common in young children.
Infected insect biteFor bites that have turned red, swollen, tender or itchy. Available to anyone aged one and over.
ShinglesAntiviral treatment, most effective within 72 hours of the rash appearing. Private vaccination is also available.
SinusitisPainful swelling of the sinuses, usually after an infection. Treatment can shorten how long it lasts.
Sore throatMost sore throats clear within a week. A pharmacist can tell you whether yours needs treating.
Urinary tract infectionUncomplicated urinary tract infections in women aged 16 to 64, assessed and treated without a GP appointment.

